Web operator: Sheila Natúrkozmetikum Ltd.

Address: Kühne Ede u. 13., 2100 Gödöllő, Hungary

Company registration number: 13-09-197077

VAT number: HU26610290

Customer service: +36 30/180-8757

Welcome to Sheila Natúrkozmetikum Ltd!


This website is operated by Sheila Naturkozmetikum Ltd. Throughout the site, the terms “we”, “us” and “our” refer to Sheila Naturkozmetikum Ltd. Sheila Naturkozmetikum Ltd offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Seller reserves the right to modify the present the Terms and Conditions, without prior notification to the Buyer.


The Buyer acknowledges that, following the order made on the sheilanaturaldog.com website, and the ordered product(s)confirmed by Seller, a purchase agreement and contract of delivery is established between Buyer and Seller.

The order is only accepted by the Seller if the Buyer completely fills in all the data required for the order. The Seller shall not be liable for any delivery delays or other problems or errors attributable to the Customer's erroneous and / or inaccurate ordering data.

By placing an order, the Buyer declares that he accepts these Terms and Conditions and recognizes them as binding on himself. After the Buyer has received the Purchase Offer (order), the Seller shall confirm the purchase to the Buyer by e-mail. If this confirmation is not received by the Buyer within 48 hours of the submission of the offer, then the Seller's binding obligation or any obligation of the Buyer shall automatically terminate without further conditions.

If, despite all due diligence of the Seller, a defective price is placed on the Webshop, especially with regard to obviously erroneous, eg. €0 or  €1, the seller is not obliged to deliver the product at the wrong price, but can offer the delivery at the right price, with the Buyer knowing the price or may withdraw from his intention to purchase.

Sheila Natúrkozmetikum Ltd. reserves the right to change the product offer without prior notice, limit the availability of certain products, or change the start and end times for the promotions have been announced. The store does not assume any legal liability for any such changes.

By accepting these terms and conditions, the Customer acknowledges that the purchase entails a payment obligation.


Prices displayed on the website are gross purchase price including VAT.

Prices for our products are subject to change without notice. In the case of a non-stocked product, the prices and delivery times shown are indicative and will always depend on the actual purchase opportunities.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

All descriptions of products or product pricing are subject to change at any time, without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.

The Buyer chooses the method of paying the price of the products when purchasing on the portal. The Buyer is obliged to pay the purchase price according to the chosen payment method. The Buyer may differ from the chosen payment method only with the prior consent of the Seller.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

Payment method chosen by Buyer during purchasing through the webshop. The Buyer is obliged to pay the purchase price according to the chosen payment method. The Buyer may differ from the chosen payment method only with the prior consent of the Seller.

In case of bank transfer the Seller will send the bank details in email. The original invoice will be received by the Buyer upon receipt of the product.


You may return your order within 14 days upon delivery however you must contact our customer service prior. The shipping cost of the return will be the customer’s liability and Sheila Naturkozmetikum Kft. does not take responsibility should any damages occur during shipping due to negligent packaging. Also, please attach a delivery note to the package, where you tell us your reason of return.

Return address: Sheila Naturkozmetikum Ltd. Kuhne Ede u. 13. Godollo, Hungary, 2100

Returned items must comply with our returns policy:

Items must be returned undamaged and unused and the original packaging included. Any returns that do not meet our policy will not be accepted. Refunds will be made within 30 days of receipt of the package.


The security level of sheilanaturaldog.com web shop operated by the Seller is adequate, its use is not a risk; however, we recommend that you take the following precautions: use virus and spyware protection software with a fresh database, install security updates for the operating system. Purchase on the Website presupposes the Customer's knowledge of the technical limitations of the Internet and the acceptance of any error associated with the technology.

The Seller is not liable for any damage caused by joining to the Website. The Customer is liable for the protection of his computer and the data contained therein.


You can review the most current version of the Terms of Service at any time at this page.

We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at office@sheilanaturaldog.com

Sheila Naturkozmetikum Ltd. (hereinafter: Company) provides the following information on data protection in order to ensure the lawfulness of its internal processing activities and to ensure the rights of and prove information to the data subjects:

Controller: Sheila Naturkozmetikum Ltd.

Company registration number: 13-09-197077

Registered Office: 2100 Godollo, Kuhne Ede u. 13.

Email address: office@sheilanturaldog.com

We wish to inform you that our Company processes personal data in compliance with the applicable laws and regulations, i.e., primarily Act CXII of 2011 on the Right of Informational Self-Determination and the Freedom of Information (hereinafter: ‘Infotv’) and the Regulation of the European Parliament and of the Council (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: GDPR).

Our Company processes personal data confidentially and takes all IT and other technical and organisational measures that support secure processing and relates to the storage and processing of data in order to preserve them.

Our Company fulfils its obligation to supply information pursuant to the GDPR with this notice.

Log Files

Company follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.


Like any other website, Company uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Personal data we process

Data management is based on the voluntary, informed and determined consent of the users registered on the Website.

- email address, telephone number and Name provided by the user.

Legal ground of processing

Pursuant to Article 6(1)b) of the Regulation, processing is necessary for the performance of a contract to which you are a party or in order to take steps at your request prior to entering into a contract. Our Company considers that communication with partners qualifies as prior processing in relation to a contract (agreement) to be concluded later or processing related an existing contract.

Duration of data management

The information you provide voluntarily will be retained until you request it to be deleted: in the case of our newsletter, your address will be deleted when you unsubscribe. All other data, e-mail addresses, and information you voluntarily enter will be deleted. The data automatically captured by the server is available to us for 30 days, after which it is stored in aggregate form only as attendance statistics.

Who can access to data?

The data recorded by the server and stored for one month is accessible to the administrator of the server operating company (Sheila Naturkozmetikm Ltd.). The email addresses you enter for the newsletter will be accessed by the Company’s data manager. Non-public information (e-mail address, password) provided when registering to our webshop is only accessible to the Company’s data manager. During personal contact the information you provide will, of course, be handled by the person you contacted.

Important informations

All methods disclosed in our Privacy Statement apply to the processing of your personal data. We do not make a separate statement regarding the treatment of non-personal data. Name and contact details of the hosting provider: Netmask Interactive Kft. 1131 Budapest, Nővér u. 110. customer service (weekdays 9-17): +36 70 904 535, ugyfelszolgalat@netmask.hu

In certain circumstances, you have the following data protection rights:

- You have a right to information!

You have a right to receiving information on processing, which our Company gives you in this notice case.

- You have a right to processing under consent!

If the legal ground of any processing is your consent pursuant to Article 6(1)a) of the Regulation, you may withdraw your consent granted earlier to processing. However, it is important to know that the withdrawal of consent relates only to data, the processing of which has no other legal ground. If the processing of the respective personal data has no other legal ground, then following the withdrawal of your consent your personal data will be erased finally and irrecoverably. The withdrawal of consent does not have any impact on the lawfulness of processing made under consent prior to the withdrawal.

- You have right to access!

Upon your request the Company will inform you whether or not your personal data are being processed and if so, will specify the personal data processed and the method of processing.

- You have a right to the rectification of data!

You have a right to request at any time the rectification of any of your inaccurate personal data without any reasoning or delay. Taking into account the purpose of the processing, you also have the right to have incomplete personal data completed, including by means of providing a supplementary statement. Please report any change in your personal data to our Company, as soon as possible, thus facilitating lawful processing and the enforcement of your rights.

- You have a right to the erasure of data!

You have a right to request our Company to erase your personal data without any unjustifiable delay if any of the following criteria is fulfilled:

- The personal data are no longer needed for the purpose they were collected for;

- You object to the processing and there is no prevalent legitimate reason for the processing of the data;

- Your personal data were processed unlawfully.

- The personal data must be erased for compliance with a legal obligation in EU or Member State law applicable to our Company.

Our Company will not fulfil your erasure request if any of the following reasons required for further processing prevails:

- the fulfilment of an obligation relating to the processing of personal data based on the legislation of the EU or a Member State, applicable to our Company,

- for the presentation, enforcement or defence oflegal claims. All data processed by us are erased finally and irrecoverably.

- You have a right to restrict processing!

You have the right to request the Company to restrict processing in the following cases:

- You contest the correctness of the personal data, in which cases the restriction shall only apply to the time period necessary for us to verify the accuracy of the personal data;

- processing is unlawful and you do not consent to the deletion of data, but request the limitation of their use;

- our Company no longer needs the personal data for processing but you request the data for the submission, enforcement or protection of legal claims.

- You have placed an objection to the processing of personal data; in such cases the limitation shall only apply to the period necessary to determine whether the Company’s legitimate reasons would precede the legitimate reasons of the data subject.

If processing is restricted, such personal data may only be processed, not including storage, if:

- with your consent,

- for the establishment, exercise or defence of legal claims.

- for defending the rights of another natural person or legal person, or

- in the public interest of the European Union or a Member State.

- You have right to object

If your personal data are processed on the basis of a legitimate interest of our Company or upon consent (e.g. earlier subscription for a newsletter) You are entitled, at any time, to object to the processing of your personal data for reasons relating to your own situation.

In such cases our Company shall abandon their data processing activities unless we can prove that these activities are made necessary by legitimate obligations which take precedence over your interests, rights and freedoms, or are necessary for the submission, enforcement or protection of legal claims.

- You have a right to data portability!

You have a right to receive the personal data concerning you, which you have provided to the Company, in a structured, commonly used and machine-readable format and you also have the right to request the transfer of such data to another controller. You therefore may request the Company to transfer your personal data directly to another controller.

Enforce your rights

You may exercise your rights indicated above via e-mail, sent to office@sheilanaturaldog.com, letter posted to the registered office of our Company (2100 Godollo, Kuhne Ede u. 13.), or in person at the registered office of our Company. Our Company will begin the assessment and performance of your request without any unjustifiable delay after its receipt. You will be informed of the measures taken on the basis of your request within 30 days from its receipt. If we cannot fulfil your request, then you will be informed of the reasons of the refusal within 30 days and your right to legal remedy.

Legal remedy rights relating to processing

If you think that the processing of your personal data is contrary to the provisions of the GDPR regulation, you may submit a complaint to our Company. If we cannot handle your complaint adequately and relevantly, you may seek legal remedy in court. In order to enforce your right to seek legal remedy in court, you may turn to a court against your company when, in your opinion, our Company or any processor employed by us or acting on our order processes your personal data infringing the provisions of the law on the processing of personal data or of any binding legal act of the European Union. The court shall hear such cases in priority proceedings. The action shall be heard by the competent general court. Based on your choice, the litigation may also be instituted before the tribunal having competence at the place of your permanent or temporary residence or with regard to the registered office of our Company (Budapest Court of Registration attached to the Company Court). If you believe that the processing of your personal data infringes the Regulation, you have the right to submit a complaint to a supervisory authority without prejudice to any other administrative of judicial remedy. The authority must investigate your complaint and inform you of the outcome of its investigation. You may submit a complaint to any authority of any EU Member State, including especially the Member State of your habitual residence, workplace or the alleged infringement. The contact information of the Hungarian data protection authority is provided below. Anyone is entitled to request an investigation at the National Authority for Data Protection and Freedom of Information (NAIH) against the Company on the grounds of infringement of the law in connection with the processing of personal data or in the event of such immediate threat of the above, or of the restriction of the enforcement of you rights related to processing by the Company or the rejection of your request to enforce such rights by the Company.

The request must be submitted in any of the following ways:

National Authority for Data Protection and Freedom of Information (NAIH)

Postal address: 1530 Budapest, Pf.: 5.

Address: 1125 Budapest, Szilágyi Erzsébet fasor 22/c

Phone: +36 (1) 391-1400 Fax: +36 (1) 391-1410

E-mail: ugyfelszolgalat@naih.hu

URL: http://naih.hu


By using our website, you hereby consent to our Privacy Notice and agree to its terms.

Welcome to www.sheilanaturaldog.com! By using this service, you agree to the following terms and conditions.

Possibility to change the terms of use

We reserve the right to unilaterally change these terms of use without prior notice to the users. By using the service, you accept the modified terms of use after the change comes into effect.

The service

The Service represents the product database available at the sheilanaturaldog.com website, including all its features and functions. The service is provided by sheilanaturaldog.com and you understand and agree to the following:

1. You can sign up for the service yourself at www.sheilanaturaldog.com. If you wish to register on the system, you will need to provide a valid email address, telephone number and other information, along with your username and password.

2. After registration, you will be notified at the email address you provided that your user information has been recorded and you can start using the system. You are responsible for maintaining the confidentiality of your User Data.

3. Please notify immediately the Service Provider of any unauthorized use of your user data via the e-mail address office@sheilanaturaldog.com

4. you will only be able to request new login information at office@sheilanaturaldog.com due to the loss of your user information. Sheilanaturaldog.com does its best to ensure that the gateway service can be used effectively, with sufficient technical and content security, but is not responsible for any damage resulting from the service's non-performance, change, shutdown, or failure to notify you due to technical or news flow reasons. Sheilanaturaldog.com reserves the right to change these registration terms, the current version is constantly available on the website, so sheilanaturaldog.com disclaims any liability or claim for damages arising out of your lack of knowledge or terms of use. Our web system operates in an IT- locked system, users can only see data and information related to them. Sheilanaturaldog.com protects your personal data on a server with a high security level installed on 01.01.2018, which is protected by a 24-hour security and encrypted stream (https).

5. Your ability to contract is not limited; The Service Provider reserves the right, without further notice, to delete users who misuse the name, image, e-mail address or other personal information of any other person. As soon as the Service Provider becomes aware of the use of the allegedly misleading identifier, the Service Provider is entitled to restrict the access of users until the verification process is completed. In addition, you understand and consent to the use of all User Data (email address and address, telephone contact information), including yours, by Service Provider for the registration process. The Service Provider reserves the right to deny the service to any user.

User behavior

You agree to be responsible and to behave with respect to other users and members. By accepting these terms, you agree that you will not use the service to harass, defame, violate the constitutional principles of human dignity or equality, or otherwise violate the privacy or other rights of any other member. The Service Provider reserves the right to delete or restrict users, or to suspend features, that have been used to harass other individuals through content displayed on the Service or in any other public interface or manner.


The Service Provider is not responsible for the information transmitted. Illegal or unauthorized activities include, but are not limited to, the following:

- Modification, adaptation or decryption of any part of the Service;

- Use of any automated application, crawler, page search or decompile, or any other application that accesses, modifies, or indexes any or all of the Service;

- Unauthorized Intrusion or Hacking of Provider's IT System;

- Collecting information about other members for unauthorized purposes (including usernames and / or email addresses);

- Reformatting or editing any part of the web pages of the service;

- Publication of acquired data;

- Creating user IDs by automated methods;

- Establish unwanted electronic communications such as "spam" or otherwise disrupting the use of the service, including photographs posted on a profile and infringing the rights of others;

- Providing any third-party data without the consent of the third party, including linking and publishing the URL of images directly from the storage location, especially outside the Service Provider's system;

- Providing any data that mislead the impression that they are officially endorsed or approved by the Service Provider;

- Making data available that infringes, abuses, or infringes any intellectual property, publicity, privacy or other proprietary right of any other party;

- Publication or transmission of viruses, worms, Trojans or any other destructive elements;

- Publishing any illegal data, encourage or promote illegal activities;

- Providing false or misleading information.

The Service Provider reserves the right, based on the information provided at registration, to send targeted advertisements to its Users through advertising messages and at the end of the mail through the Service Provider's messaging function. Changing an e-mail address, deleting a profile You can only request an e-mail address to overwrite an e-mail address or delete a profile from the email address you provided during registration. To delete a deceased person's data sheet a close relative or official representative should contact the Service Provider and provide the necessary documents.

Exclusion of Warranty

The Service Provider assumes no responsibility for the authenticity, content, completeness, legality, reliability, functionality or availability of any information or materials posted on the Service. You agree to use the Service solely at your own risk and agree that the Service Provider shall not be liable for any material or non-pecuniary damage that may result from your use of the Service.

The Parties will seek to settle their dispute on this Agreement primarily through peaceful negotiation. If the Parties fail to reach an agreement within 30 days of the start of the negotiations, the dispute shall be settled by legal means.

The User is obliged to do everything in his power to protect his personal data, especially the password required to use the services provided by the Service Provider. The User shall be liable for any event or activity that has been carried out using his / her login or password.

International Use

By virtue of the global nature of the Internet, you agree to comply with all local rules regarding user conduct and acceptable content on the Internet. You acknowledge that all personal data, information and user-generated content is controlled, processed and stored in the territory of Hungary within the European Union. The services, products, features, and all materials, information, materials and information available and / or made available through or through the Service Framework are provided "as is" without warranty.


The contents, images and logos appearing on this website are the copyright of sheilnaturaldog.com. Only sheilanaturaldog.com is authorized to use the copyright. The use, reproduction, transfer, distribution, reproduction, storage, or disclosure of any document, right, image or any part thereof without the prior written consent of sheilanaturaldog.com is prohibited. Sheilanaturaldog.com reserves the right to make changes, revisions and improvements to its web site, but does not guarantee the continuity or error-free access to this web site. The operator expressly excludes any liability for damage and / or loss due to malfunctions, deficiencies or possible malfunctions of this website. The information on this website is provided and collected in accordance with the provisions of the current data protection legislation, sheilanaturaldog.com discloses copyrighted material only with the prior permission or consent of the person or organization holding the copyright.

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