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Please do not hesitate to contact us with any questions you may have! You can reach us by using
any of the contact under “Contact Us” menu.
Within 30 days of your purchase you can return the product (minimum 50%) and we will refund the price. Why do we do this? Because we are confident in our products and that you and your pet will be satisfied with it. You can try our cosmetics with no risk.
QUESTIONS ABOUT OUR PRODUCTS
We believe that our dogs also deserve to be treated with cosmetics are free of harmful substances, so our products are skin-friendly cosmetics and made exclusively from herbal ingredients only. It is important to know that all of our products is marketed after a veterinary examination!
As every dog is different, so if you are stuck in the decision, feel free to contact us.
Yes! On weekdays from 8:00 till 16:00 our dog groomer is also available at our premises. Contact us at any of the contacts listed under "Contact us" menu and she will be happy to help.
Moisten a cotton pad with the liquid, then clean the visible surface of the ear flap and the entrance to the ear canal or the area of the skinfold with circular outward movement.
Continuous use (even several times a day) prevents discoloration, but can only fade an existing tear stain.
Natural cosmetics are more perishable than the one with chemical ingredients, so it is extremely important to preserve the purity of the substances. Thanks to the dispenser, you do not have to touch the cream directly to prevent contamination from entering the cosmetic, which could lead to premature deterioration.
Our furry friends are curious creatures, so we know it is inevitable to 'get to know' cosmetics even this way.
All of our products are made from plant-based ingredients, so it will not cause any problem if licked off in a small amount. All of our creams absorb quick, so you don't have to worry that the treatment was unnecessary.
All of our products are skin-friendly cosmetics made from natural ingredients that are safe to use at all ages.
Natural cosmetics can also cause allergic reactions. In order to filter these, our products are thoroughly tested.
Use your finger to massage Nose Treatment Cream into the skin. It is important that the cream gets into the cracked parts as deep as possible! With multiple daily use, the peeling disappears. Usually, within 3-4 days, a spectacular improvement can be achieved, it may take 3 to 4 weeks for an extra dry nose to heal.
The paws have to be looked after both in winter and summer time. Salted roads at winter and hot concrete at summer can cause difficulties while walking. If you want your pet's paws to remain soft and healthy, press a little of the Soft Paws Cream onto your fingers and massage it into the skin.